The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance Context
Alok Kumar, Medha Srivastava
Journal
- ISSN / E-ISSN
- — / —
- DOI
- 10.7441/joc.2013.02.10 ↗
- Volume · Issue · Pages
- 5 · 2 · 139-163
- Publisher
- Tomas Bata University in Zlin
- Article URL
- https://doi.org/10.7441/joc.2013.02.10 ↗
- Article details
- Unverified
Publication date (each date has its type and source)
26 Jun 2013
OpenAlex publication date · source: OpenAlex
| Type | Date | Source |
|---|---|---|
| OpenAlex publication date | 26 Jun 2013 | OpenAlex |
Keywords (as given): customer loyalty; life insurance; antecedents of loyalty; service quality; customer commitment; customer relationships
HEC Status at Publication Not the journal's current status
HEC Status at PublicationNot conclusive
Historical status could not be conclusively determined.
- HEC status cannot be determined for this date: no HEC list is recorded as in effect on it.
Best available information, not a definitive status: HEC status cannot be determined for this date: no HEC list is recorded as in effect on it.
- Journal
- Journal of Competitiveness
- Publication date used
- 26 Jun 2013 (OpenAlex publication date)
- Applicable HEC period
- None recorded for this date
- Category
- —
- Recognition status
- Unknown (NO_PERIOD_FOR_DATE)
- Source
- —
- Verification status
- Not available
This is an automatically generated summary based on the information available on the publication date. Terms & conditions apply.