Effects of Perceived Value, Service Quality and Customer Trust in Home Delivery Service Staff on Customer Satisfaction: Evidence from Pakistan

Muhammad Waseem Akram, Ansar Abbas, Irfan Khan
ISSN / E-ISSN
2223-5604 / 2313-7738
DOI
10.56536/ijmres.v12i4.351 ↗
Volume · Issue · Pages
12 · 4 · —
Publisher
The Superior University, Lahore
Article URL
https://doi.org/10.56536/ijmres.v12i4.351 ↗
Article details
Unverified
Publication date (each date has its type and source)
23 Dec 2022
OpenAlex publication date · source: OpenAlex
Dates on record for this article
TypeDateSource
OpenAlex publication date23 Dec 2022 OpenAlex

Keywords (as given): Marketing; Service quality; Business; Customer satisfaction; Service delivery framework; Customer retention; Service level objective; Customer advocacy; Service (business); Service provider; Service design

HEC Status at Publication Not the journal's current status

HEC Status at PublicationNot conclusive
Best available information, not a definitive status: HEC status cannot be determined for this date: no HEC list is recorded as in effect on it.
Journal
International Journal of Management Research and Emerging Sciences
Publication date used
23 Dec 2022 (OpenAlex publication date)
Applicable HEC period
None recorded for this date
Category
—
Recognition status
Unknown (NO_PERIOD_FOR_DATE)
Source
—
Verification status
Not available
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