CSR Image and Customer Satisfaction: The Mediating Role of Customer Trust and Customer Loyalty

Saira Irfan, Iram Iqbal, Sumaira Iqbal, Fatima Bashir
ISSN / E-ISSN
2519-0318 / 2518-8488
DOI
10.26710/jafee.v7i3.1907 ↗
Volume · Issue · Pages
7 · 3 · 637-650
Publisher
Center for Sustainability Research and Consultancy
Article URL
https://doi.org/10.26710/jafee.v7i3.1907 ↗
Article details
Unverified
Publication date (each date has its type and source)
30 Sep 2021
OpenAlex publication date · source: OpenAlex
Dates on record for this article
TypeDateSource
OpenAlex publication date30 Sep 2021 OpenAlex

Keywords (as given): Loyalty business model; Customer satisfaction; Customer delight; Business; Customer advocacy; Corporate social responsibility; Marketing; Customer retention; Customer intelligence; Loyalty; Customer equity; Context (archaeology); Psychology; Service quality; Public relations; Political science; Service (business)

HEC Status at Publication Not the journal's current status

HEC Status at PublicationNot conclusive
Best available information, not a definitive status: HEC status cannot be determined for this date: no HEC list is recorded as in effect on it.
Journal
Journal of accounting and finance in emerging economies
Publication date used
30 Sep 2021 (OpenAlex publication date)
Applicable HEC period
None recorded for this date
Category
—
Recognition status
Unknown (NO_PERIOD_FOR_DATE)
Source
—
Verification status
Not available
Informational only. HJRS.com.pk is independent and is not an official HEC website: confirm with the source document.